• View
  • Garden
  • Swimming pool
  • Free WiFi
  • Terrace
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access

Set among tropical gardens, Fairmont The Norfolk offers luxury accommodations in an early 19th-century colonial building. It includes a fitness center with sauna, 6 restaurants and a heated outdoor pool. Elegantly decorated rooms include a flat-screen TV, marble bathroom and views of the surrounding garden. More spacious suites feature a separate seating area and some have a large, furnished terrace. The Norfolk features a modern-style American steak house, a classically furnished wine bar serving hors d'oeuvres and a poolside restaurant. Historical Lord Delamere Terrace restaurant and bar provides an international à la carte menu and drink selection. Free WiFi is available on site. Shopping and cultural tours of Nairobi can be organized at the 24-hour front desk. The gym has personal trainers and daily classes as well as a steam room and massage facilities. Business guests are also offered a complimentary return shuttle to their office with free WiFi on board. A collection of Kenyan history and culture can be seen at the National Museums of Kenya, a 15-minute walk. A shuttle is available at a fee for Jomo Kenyatta International Airport, 11 mi away.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Fairmont Hotels & Resorts
Hotel chain/brand
Fairmont Hotels & Resorts

Property Highlights

Located in the heart of Nairobi, this hotel has an excellent location score of 8.7

FREE parking!


Availability

Select dates to see this property's availability and prices

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
8.5
Cleanliness
8.8
Comfort
8.9
Value for money
7.8
Location
8.7
Free WiFi
9.0
High score for Nairobi
Select topics to read reviews:

See what guests loved the most:

  • Jensen
    United States of America United States of America
    Breakfast was fantastic - everything you could ever wish for. If you want a wonderful place to stay, the Norfolk is it
  • Baranov
    United Arab Emirates United Arab Emirates
    Location is good and they have a very nice garden inside the hotel. Lovely place for a rest in Nairobi. Much better than Kempinski
  • Allison
    United States of America United States of America
    I absolutely LOVED this hotel - it was so charming, the location was great, and the staff was incrediblely kind, helpful, and welcoming! It was my first trip to Nairobi and my stay at the Norfolk made it memorable!!

Hotel area info

Restaurants
3 Restaurants On Site

  • Lord Delamere Terrace
    • Cuisine
      African • American • Greek • Indian • Mediterranean • Pizza • Seafood • Asian • International
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free
  • Tatu Restaurant
    • Cuisine
      Seafood • Steakhouse • International
    • Ambience
      Traditional • Romantic
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free
  • Cin Cin Bar and lounge
    • Cuisine
      International
    • Ambience
      Traditional • Romantic
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free

Amenities of Fairmont The Norfolk
Great facilities! Review score, 8.5

Most popular amenities
  • Outdoor swimming pool
  • Airport shuttle
  • Free WiFi
  • Fitness center
  • Family rooms
  • Free parking
  • Spa
  • 3 restaurants
  • Bar
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Activities
  • Live music/Performance
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Temporary art galleries
  • Game drives
  • Evening entertainment
  • Golf course (within 2 miles)
    Additional charge
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available at a location nearby (reservation is not needed).
  • Valet parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • Arabic
  • German
  • Greek
  • English
  • French
  • Swahili

House rules

Fairmont The Norfolk takes special requests – add in the next step!

Check-in

From 12:00 PM to 12:00 AM

Check-out

From 10:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
$0 per child, per night

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Fairmont The Norfolk accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Fairmont The Norfolk

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Fairmont The Norfolk may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Fairmont The Norfolk has 3 restaurants:

    • Cin Cin Bar and lounge
    • Lord Delamere Terrace
    • Tatu Restaurant

  • Fairmont The Norfolk is 1 miles from the center of Nairobi. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Fairmont The Norfolk include:

    • Double
    • Triple
    • Suite
    • Twin

  • Fairmont The Norfolk offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Golf course (within 2 miles)
    • Evening entertainment
    • Couples' massage
    • Happy hour
    • Spa/Wellness packages
    • Personal trainer
    • Fitness
    • Live music/Performance
    • Steam room
    • Locker rooms
    • Hand massage
    • Game drives
    • Neck massage
    • Temporary art galleries
    • Fitness classes
    • Tour or class about local culture
    • Spa facilities
    • Themed dinners
    • Head massage
    • Swimming pool
    • Back massage
    • Full-body massage
    • Spa lounge/Relaxation area
    • Foot massage

  • Check-in at Fairmont The Norfolk is from 12:00 PM, and check-out is until 12:00 PM.