Featuring panoramic views of Portofino Bay, Excelsior Palace is a luxury 5-star hotel offering 2 restaurants, sun terraces and spacious rooms, many with sea views. Breakfast buffet, lunch and dinner are served at the on-site Lord Byron restaurant, overlooking Tigullio Gulf. The à-la-carte Eden Roc restaurant is at the private beach, open in summer for both lunch and dinner. Featuring free WiFi, rooms at the Excelsior Palace come with air conditioning and satellite TVs. The private bathroom includes luxurious bathrobes and slippers. The wellness center features a gym with sea view. Guests can treat themselves to a massage or beauty treatment. On-site facilities also include 2 snack bars. From June to September, guests can also access a private beach with 2 infinity pools. Portofino is 4.3 mi from the hotel, reached along the scenic SP227 coast road. Rapallo Station is a 5-minute taxi ride away.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (9.4)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 queen bed
1 twin bed
and
1 queen bed
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Guest reviews

Categories:

Staff
9.3
Facilities
9.0
Cleanliness
9.3
Comfort
9.3
Value for money
8.5
Location
9.4
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • Heidar
    United Arab Emirates United Arab Emirates
    The room, cleanness,location of hotel and hospitality all were perfect.
  • Mariano
    United States of America United States of America
    We love the place and the staff. I think that is over priced but we had a great time.
  • Elena
    Germany Germany
    Staying in this hotel is a dream. It feels like being transported in a different time. The sea view is wonderful, the room was large, elegant, beautifully decorated and spotless clean. The staff was polite and attentive. breakfast had everything...

Hotel area info

Restaurants
2 Restaurants On Site

  • Eden Roc summer Restaurant
    • Cuisine
      Mediterranean • Pizza • Seafood • Local
    • Open for
      Lunch • Dinner
    • Ambience
      Romantic
    • Dietary options
      Vegetarian • Gluten-free
  • Lord Byron
    • Cuisine
      Mediterranean • Seafood • Local
    • Ambience
      Traditional • Romantic
    • Dietary options
      Vegetarian • Gluten-free

Amenities of Excelsior Palace Portofino Coast
Great facilities! Review score, 9

Most popular amenities
  • 2 swimming pools
  • Private Parking
  • Spa
  • Free WiFi
  • Beachfront
  • 2 restaurants
  • Family rooms
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Terrace
Kitchen
  • Cleaning products
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Beach
  • Snorkeling
    Additional chargeOff-site
  • Horseback riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Hiking
    Additional chargeOff-site
  • Canoeing
    Additional chargeOff-site
  • Pool table
    Additional charge
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Additional chargeOff-site
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs € 20 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Car rental
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Shallow end
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – outdoorFree!
  • Seasonal
  • Adults only
  • Infinity pool
  • Pool with view
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa facilities
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French
  • Italian
  • Russian

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Excelsior Palace Portofino Coast takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
4 - 14 years
Extra bed upon request
€ 110 per child, per night
15+ years
Extra bed upon request
€ 120 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa CartaSi JCB Diners Club American Express Cash ATM card Excelsior Palace Portofino Coast accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that access to all wellness center services, outdoor swimming-pool and beach club are included. The private beach area is available from the beginning of June until the end of September.

Please note that half and full board rates include 3 courses and do not include drinks.

Please note that surcharges apply for pets, both for staying in the hotel and separately for access to the beach club. Only small-sized pets are allowed at the property.

Please note that a garage with CCTV surveillance is also available at an additional cost.

In the event of an early departure, the property will charge you the full amount for your stay.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

License number: 010046-ALB-0033

FAQs about Excelsior Palace Portofino Coast

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Excelsior Palace Portofino Coast is from 2:00 PM, and check-out is until 12:00 PM.

  • Excelsior Palace Portofino Coast has 2 restaurants:

    • Eden Roc summer Restaurant
    • Lord Byron

  • Excelsior Palace Portofino Coast offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Massage
    • Hiking
    • Pool table
    • Snorkeling
    • Diving
    • Tennis court
    • Canoeing
    • Golf course (within 2 miles)
    • Beachfront
    • Horseback riding
    • Beach
    • Beauty services
    • Personal trainer
    • Facial treatments
    • Swimming pool
    • Waxing services
    • Locker rooms
    • Makeup services
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Spa facilities
    • Private beach area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness
    • Yoga classes
    • Fitness classes

  • Room options at Excelsior Palace Portofino Coast include:

    • Double
    • Suite
    • Twin/Double

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Excelsior Palace Portofino Coast on this page.

  • Excelsior Palace Portofino Coast is 2,800 feet from the center of Rapallo. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Excelsior Palace Portofino Coast may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.