• City view
  • Swimming pool
  • Free WiFi
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Non-smoking rooms
  • Safe
  • Baggage storage
  • Elevator

Offering commanding views of Victoria Harbor from its location on Hong Kong Island, JEN Hong Kong by Shangri-La provides elegant accommodations with free Wi-Fi and convenient location only steps away from HKU MTR Station. It features a 16-yard rooftop pool and a fully-equipped gym. Enjoy scenic views from the seating area. In-room comforts at JEN Hong Kong by Shangri-La include a flat-screen TV, charging stations and an attached bathroom with a bathtub or shower facility. Guests can recharge with a leisurely swim at the rooftop pool, featuring sweeping views of the city and the harbor. Staff can attend to business and childcare needs. Listed as a Bib Gourmand restaurant in Michelin Guide 2014, Café Malacca specializes in Malaysian and Singaporean street-style cuisine. Guests can dine in a casual yet stylish area, featuring long tables, day beds and an open kitchen.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JEN by Shangri-La
Hotel chain/brand
JEN by Shangri-La

Property Highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.4
Cleanliness
8.7
Comfort
8.7
Value for money
8.0
Location
8.9
Free WiFi
9.1
High score for Hong Kong
Select topics to read reviews:

See what guests loved the most:

  • Kanpak-orn
    Thailand Thailand
    I’m very love this hotel the staffs are very friendly and good location. If I will go to HongKong , actually stay here again. But I think that if toilet has bidet shower it is excellent .
  • Fang
    Singapore Singapore
    The service of the staff was exceptional. In the first few days when I put "do not disturb", the staff checked in when they saw me in the hallway and asked if I needed any supplies topped up. When I asked for a room makeover, it was done promptly...
  • Michael
    Austria Austria
    My stay was fantastic, largely thanks to Jason. He went above and beyond to ensure I had a great experience. The hotel was clean, comfortable, and conveniently located. I highly recommend it!

Hotel area info

Restaurants
1 Restaurant On Site

  • Cafe Malacca
    • Cuisine
      Malaysian • Singaporean
    • Ambience
      Family-friendly • Modern

Amenities of Jen Hong Kong by Shangri-La
Great facilities! Review score, 8.4

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Private Parking
  • Restaurant
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Alarm clock
Kitchen
  • Electric kettle
  • Refrigerator
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • DVD player
  • Radio
  • Telephone
  • TV
Food & Drink
  • Bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs HK$ 350 per day.
    Front Desk Services
    • Concierge
    • Baggage storage
    • Currency exchange
    • Express check-in/out
    • 24-hour front desk
    Entertainment & Family Services
    • Babysitting/Child services
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Business center
      Additional charge
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safe
    General
    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Elevator
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Room service
    Accessibility
    • Bathroom emergency cord
    • Toilet with grab rails
    • Upper floors accessible by elevator
    Outdoor swimming pool
    Free!
    • Seasonal
    • Pool with view
    Spa
    • Fitness
    • Fitness center
    Languages Spoken
    • English
    • Chinese

    House rules

    Jen Hong Kong by Shangri-La takes special requests – add in the next step!

    Check-in

    From 2:00 PM to 11:30 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    From 6:00 AM to 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 12 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card JCB American Express Cash Jen Hong Kong by Shangri-La accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Please note that rates for extra beds do not include breakfast.

    Kindly note that guests can take a metro and reach JEN Hong Kong by Shangri-La through Exit B2 of HKU MTR Station.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Jen Hong Kong by Shangri-La

    • Guests staying at Jen Hong Kong by Shangri-La can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

      Breakfast option(s) include:

      • Buffet

    • Check-in at Jen Hong Kong by Shangri-La is from 2:00 PM, and check-out is until 12:00 PM.

    • The prices at Jen Hong Kong by Shangri-La may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Jen Hong Kong by Shangri-La is 1.5 miles from the center of Hong Kong. All distances are measured in straight lines. Actual travel distances may vary.

    • Jen Hong Kong by Shangri-La has 1 restaurant:

      • Cafe Malacca

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Room options at Jen Hong Kong by Shangri-La include:

      • Suite
      • Twin
      • Double

    • Jen Hong Kong by Shangri-La offers the following activities/services (charges may apply):

      • Fitness center
      • Fitness
      • Swimming pool

    • Yes, Jen Hong Kong by Shangri-La is popular with guests booking family stays.