The breakfast was tasty - we always appreciate having an "omelette guy!" And the view at breakfast was outstanding. The view from our third floor room was also fabulous! The staff was able to give us good information regarding the sights we had chosen to see. We were able to be served a delicious lunch outside to enjoy the natural surroundings as well as the food. The room was of regular size and had a balcony. Although it seems hard to believe, the property does have views of the mountains, lake and city. And we enjoyed sitting at the lobby fireplace in the evening.

Thomas United States of America

great value for money, SPA, restaurant, comfy rooms

Ivan Vietnam

The staff was very accommodating. We wanted to leave early in the morning for a trip to Bac Ha but were going to miss breakfast. Without us even asking, the staff offered to make us to-go bags. It was a nice touch.

Louis Canada

peaceful, quiet location away from the city center

Tricia Singapore

Excellent stay for 3 nights. Staff is friendly and welcoming, even though they had limited staff the service was great. Vegetarian food at the restaurant was excellent & so were the desserts (apple tart, Choco lava cake or something like that). Rooms are cute and we had the garden view on one side, lake & mountain view right outside our door. Location is fantastic, very close to the lake and the town centre. The resort is on a small hill but they do offer free buggy service to and fro from the main street. We used the spa service (head massage, foot massage, herbal bath) multiple times and that was so relaxing. They have a cute cafe outside the spa and a great outdoor seating area to enjoy your coffee. Nothing to complain about with this place, they accommodated a late checkout too. The resort is now called BB resort & spa (dont confuse with BB hotel which is a different property) but they haven't rebranded in most places yet. Taxis and locals know it as Victoria.

Shreyans Singapore

The breakfast was a very nice set. The scenery is excellent with a view of the mountains.

Martin Sweden

Nice quiet hotel a few minutes away from the center which is quite busy.

Jessica Malta

It was so clean & we found the location to be great as a young family. Our toddler was crying for a banana as we were checking out & within minutes one of the staff bought one out for her. They also let us check out at 4pm free of charge as our daughter needed a sleep & we had to wait for our night bus. The customer service was exceptional & so appreciated!

Bre Australia

Great hospitality! Beautiful resort with helpful and courteous staff! Clean and comfortable resort overlooking the mountains.

Puneetha Malaysia

A lovely and beautiful resort.the staffs of the front desk were so helpful during our stay.They checked carefully with the bus company to get exactly abroad time and pick time which is so helpful. The rooms are decorated traditional and spacious.The scenery from the balcony is great and beautiful.

Jiyun China