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On the riverfront, this eco-friendly 5-star boutique hotel has a spa, 2 restaurants and a bar with river views. Clapham Junction Tube station is just a 10-minute walk away. Hotel Rafayel’s luxurious designer rooms have floor-to-ceiling windows, spacious private bathrooms and state-of-the-art entertainment systems. Some rooms feature specially designed Jet Lag recovery lighting technology. Upon request, rooms with a spa bath or partial river view may be available. Leisure facilities include a sauna, a steam room, and a range of spa treatments. The Banyan on the Thames Restaurant serves an extensive grill-based menu. The Rafayel’s stylish riverside bar offers freshly mixed cocktails and a light bar menu.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
7.9
Facilities
7.6
Cleanliness
8.2
Comfort
8.2
Value for money
7.1
Location
7.8
Free WiFi
7.9
Select topics to read reviews:

Hotel area info

Restaurants
1 Restaurant On Site

  • Banyan on the Thames
    • Cuisine
      Chinese • British • Indian • Mediterranean • Thai
    • Ambience
      Modern • Romantic

Amenities of Rafayel Hotel & Spa

Most popular amenities
  • Free WiFi
  • Private Parking
  • Family rooms
  • Spa
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Facilities for disabled guests
  • Bar
Bathroom
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Outdoors
  • Outdoor furniture
  • Sun deck
Pets
Pets are allowed on request. Charges may apply.
Living Area
  • Desk
Media & Technology
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in public areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs £20 per day.
  • Parking garage
  • Accessible parking
Services
  • Daily housekeeping
  • Wake-up service
  • Fax/Photocopying
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
  • 24-hour front desk
  • Meeting/Banquet facilities
    Additional charge
  • Room service
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Spa
  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • Arabic
  • English
  • Urdu

House rules

Rafayel Hotel & Spa takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 7:00 AM to 10:30 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of GBP 50 is required on arrival. That's about USD 63. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
5+ years
Extra bed upon request
£30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card American Express Cash Rafayel Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

When traveling with pets, please note that an extra charge of £30 per night applies. Pets are only allowed on the ground floor rooms.

Parking is guaranteed for all guests in a secure underground park.

Please note Child Supplement Prices do not include meals. Should you wish to order meals also, please do so at the time of making your reservation or add to your confirmed reservation later.

If you wish to extend Check out time there is a charge of £20 per hour after 11am. Please call hotel to check availability.

Please note that no visitors are allowed in guest rooms after 9pm

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Rafayel Hotel & Spa

  • Rafayel Hotel & Spa has 1 restaurant:

    • Banyan on the Thames

  • Room options at Rafayel Hotel & Spa include:

    • Double
    • Suite

  • Rafayel Hotel & Spa offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Spa facilities
    • Locker rooms
    • Fitness
    • Spa lounge/Relaxation area
    • Steam room
    • Spa/Wellness packages

  • Check-in at Rafayel Hotel & Spa is from 2:00 PM, and check-out is until 10:30 AM.

  • The prices at Rafayel Hotel & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Rafayel Hotel & Spa on this page.

  • Rafayel Hotel & Spa is 3.1 miles from the center of London. All distances are measured in straight lines. Actual travel distances may vary.