• Free WiFi
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
  • Baggage storage
  • Heating
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This award-winning 5-star hotel features individually decorated rooms with bathrobes. Guests can relax in the spa's Thermal Suite, complete with herb sauna and steam room. All of the luxurious rooms have their own individual color scheme, and feature large, comfortable beds. Guests can relax with bathrobes, slippers and luxury toiletries in the bathroom. Rooms also include Sky channels, a DVD player, and free WiFi. With 4 AA Rosettes, The Arkle restaurant offers tasting menu and La Brasserie offers informal cuisine and coffees among Parisian decor. A Continental breakfast is served in the morning and a full English option is available at an extra cost. The Spa at The Chester Grosvenor features 5 luxury treatment rooms providing a wide range of relaxing treatments. Guests can also enjoy the steam room, salt grotto, and foot baths. In the center of Chester, the hotel is less than 5 minutes’ walk from both Chester Cathedral and Grosvenor Park. On one of Chester’s historic shopping streets, the hotel is next to the Grosvenor Shopping Center. The Spa and Thermal Suite are open Thursday to Monday. There is an additional charge for guests to use the Thermal Suite unless Spa treatments have been booked.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Bespoke Hotels
Hotel chain/brand

Property highlights

Located in the heart of Chester, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, Breakfast to go

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 full bed
1 king bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.4
Facilities
8.8
Cleanliness
9.2
Comfort
9.3
Value for money
8.1
Location
9.7
Free WiFi
8.9
Select topics to read reviews:

See what guests loved the most:

  • Barbara
    United Kingdom United Kingdom
    Opted for the continental breakfast and was lovely. Plenty of choice. Served at your table. The room was lovely, comfortable and clean. The Location was pefect. The Evening meal set menu was excellent and very good value. Service was exceptional...
  • Sally
    United Kingdom United Kingdom
    Excellent location. The staff was helpful friendly and efficient.
  • Wendy
    United Kingdom United Kingdom
    Absolutely everything....from start to finish.. exceptional staff..the doorman is adorable and so welcoming...wonderful gentleman organizing our luggage and valet parking. The room was exceptional from the good quality bedding and the bathroom...

Hotel area info

Restaurants
2 Restaurants On Site

  • Arkle
    • Cuisine
      British
    • Open for
      Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • La Brasserie
    • Open for
      Breakfast • Lunch • Dinner

Amenities of The Chester Grosvenor
Great facilities! Review score, 8.8

Most popular amenities
  • Parking on site
  • Spa
  • Free WiFi
  • 2 restaurants
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Room Amenities
  • Clothes rack
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs £10 per day.
    Front Desk Services
    • Invoice provided
    • Concierge
    • Baggage storage
    • Currency exchange
    • Express check-in/out
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    • Suit press
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
    • Meeting/Banquet facilities
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • 24-hour security
    • Safe
    General
    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Tile/Marble floor
    • Heating
    • Packed lunches
    • Carpeted
    • Elevator
    • Ironing facilities
    • Facilities for disabled guests
    • Suit press
    • Non-smoking rooms
    • Iron
    • Room service
    Accessibility
    • Upper floors accessible by elevator
    Spa
    • Full-body massage
    • Hand massage
    • Head massage
    • Foot massage
    • Neck massage
    • Back massage
    • Massage
      Additional charge
    • Spa
      Additional charge
    Languages Spoken
    • English
    • Spanish
    • French
    • Italian
    • Polish

    House rules

    The Chester Grosvenor takes special requests – add in the next step!

    Check-in

    From 3:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 11:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 11 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

    Maestro Mastercard Visa American Express Cash The Chester Grosvenor accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Arkle is open Wednesday to Saturday inclusive.

    Please note that the hotel will pre-authorize your credit or debit card up to the value of your booking plus GBP 200 for any extras taken. Mastercard debit cards, Maestro or Visa Electron cannot be pre-authorized.

    Please note that the thermal suite in the spa is available to the guests for an extra charge of GBP 35 per room, for the duration of your stay.

    Please note that payment must be from the original card used to make the booking.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Guests under the age of 18 can only check in with a parent or official guardian.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    FAQs about The Chester Grosvenor

    • The Chester Grosvenor is 650 feet from the center of Chester. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at The Chester Grosvenor include:

      • Double
      • Suite

    • The prices at The Chester Grosvenor may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • The Chester Grosvenor has 2 restaurants:

      • Arkle
      • La Brasserie

    • Check-in at The Chester Grosvenor is from 3:00 PM, and check-out is until 11:00 AM.

    • Guests staying at The Chester Grosvenor can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

      Breakfast option(s) include:

      • Continental
      • Vegetarian
      • Vegan
      • Gluten-free
      • Breakfast to go

    • The Chester Grosvenor offers the following activities/services (charges may apply):

      • Spa
      • Massage
      • Foot massage
      • Back massage
      • Hand massage
      • Neck massage
      • Head massage
      • Full-body massage